Build High Trust Relationships
- Strong relationships (up, down, laterally and externally) are crucial to being an effective manager and succeeding in your career.
- Relationships are built on trust. High trust helps teams move faster, do more effective work, and make work more enjoyable.
- Each relationship has an emotional bank account that you can make deposits into and withdrawals from. Focusing on deposits that enhance credibility, reliability, and intimacy will lead to great trustworthiness in the relationship.
- Transparency around management style is also important in building trust.
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